Terms and Conditions

URBAN DUKHAN strives to provide accurate product and pricing information, however errors may occur. URBAN DUKHAN cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 9 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error, URBAN DUKHAN shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, URBAN DUKHAN may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and URBAN DUKHAN will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that URBAN DUKHAN accepts your order the same shall be debited to your credit card account, debit card account or any mode through which the payment was made and duly notified to you by email that the payment has been processed. The payment may be processed prior to URBAN DUKHAN dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.

What is the cost of shipping?

For all the orders above Rs 2500/- shipping is done free of cost in India. A charge of Rs 200/- is applicable to all the orders under Rs 2500/-